Shipping Policy

Last updated: September 14, 2026

Thank you for shopping with Nature Natural Wellness. Please review our shipping policy below to understand how and when your orders will be delivered.

1. Digital Products

Digital products (such as downloadable journals and calendars) are delivered instantly via email upon successful payment. No physical shipping is required. Please check your inbox — and your spam/junk folder — if you do not receive your download link within a few minutes of purchase.

2. Physical Products

For physical products, we aim to process and dispatch orders within 2–3 business days of receiving payment. Orders are not processed on weekends or public holidays.

3. Shipping Destinations

We currently ship to Ghana and select international destinations. Shipping availability and rates will be displayed at checkout based on your delivery address.

4. Estimated Delivery Times

Local (Ghana): 3–7 business days
International: 7–21 business days, depending on destination and customs processing

Please note that delivery times are estimates and may vary due to carrier delays, customs inspections, or other factors outside our control.

5. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

6. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available. You can use this to monitor your delivery.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at michaelnkansah239@gmail.com and we will investigate with the carrier on your behalf.